https://getanana.com/blog Notes on hospitality commercial intelligence from the Anana team. en-us Fri, 17 Jul 2026 00:00:00 GMT https://getanana.com/blog/ai-visibility-who-asked-who-booked https://getanana.com/blog/ai-visibility-who-asked-who-booked Fri, 17 Jul 2026 00:00:00 GMT Ricardo Pantaleón AI visibility shows how a hotel appears in public models. The more valuable commercial question is which real guests asked and booked. https://getanana.com/blog/hotel-ai-visibility-comp-set-region https://getanana.com/blog/hotel-ai-visibility-comp-set-region Wed, 15 Jul 2026 00:00:00 GMT Ricardo Pantaleón A hotel can lead its comp set and still be absent from regional AI discovery. The useful view compares three different denominators. https://getanana.com/blog/why-one-ai-search-cannot-measure-hotel-visibility https://getanana.com/blog/why-one-ai-search-cannot-measure-hotel-visibility Mon, 13 Jul 2026 00:00:00 GMT Ricardo Pantaleón One AI response is not a hotel visibility benchmark. Reliable measurement requires repeated prompts, distributions, and honest uncertainty. https://getanana.com/blog/reduce-ota-commission-direct-bookings https://getanana.com/blog/reduce-ota-commission-direct-bookings Fri, 10 Jul 2026 00:00:00 GMT Ricardo Pantaleón OTA commissions cost hotels ~15-25% per booking. Here's how commercial teams shift the mix toward direct — and the demand signal most teams never see. https://getanana.com/blog/rms-vs-pms-vs-commercial-intelligence https://getanana.com/blog/rms-vs-pms-vs-commercial-intelligence Tue, 23 Jun 2026 00:00:00 GMT Ricardo Pantaleón RMS, PMS, and commercial intelligence do three different jobs. Here's what each hotel system tracks: who booked, who's staying, and who asked. https://getanana.com/blog/start-with-the-front-office https://getanana.com/blog/start-with-the-front-office Fri, 19 Jun 2026 00:00:00 GMT Ricardo Pantaleón If you are a hotelier working on your AI strategy, I will save you months of deliberation. Start with the front office. https://getanana.com/blog/the-evidence-your-commercial-team-is-not-looking-at https://getanana.com/blog/the-evidence-your-commercial-team-is-not-looking-at Sun, 07 Jun 2026 00:00:00 GMT Ricardo Pantaleón The best revenue managers do not panic when pickup softens. They go looking. The problem is they are working with an incomplete evidence set — and the missing evidence is sitting in a place most teams are not looking. https://getanana.com/blog/five-signals-most-hotels-miss https://getanana.com/blog/five-signals-most-hotels-miss Sat, 06 Jun 2026 00:00:00 GMT Ricardo Pantaleón The behavioral signals, the guest communications, the patterns buried in interactions that never make it to the commercial team's desk. Here are five of the most consequential ones. https://getanana.com/blog/we-didnt-choose-hospitality-it-chose-us https://getanana.com/blog/we-didnt-choose-hospitality-it-chose-us Mon, 01 Jun 2026 00:00:00 GMT Ricardo Pantaleón How Alexandros and I went from Columbia's rowing team and a YC pivot to hand-delivering 450 macarons to our first hotels — and into hospitality for good. https://getanana.com/blog/why-hotel-commercial-teams-need-dedicated-software https://getanana.com/blog/why-hotel-commercial-teams-need-dedicated-software Tue, 26 May 2026 00:00:00 GMT Ricardo Pantaleón Your hotel's commercial team is flying blind. Here is why the current hotel software stack leaves commercial teams without a dedicated workspace — and what that costs. https://getanana.com/blog/what-is-a-hospitality-commercial-intelligence-platform https://getanana.com/blog/what-is-a-hospitality-commercial-intelligence-platform Sat, 23 May 2026 00:00:00 GMT Ricardo Pantaleón A new category is emerging in hotel technology, built not for the guest experience but for the commercial team. Here's what it is, what problem it solves, and why it's becoming a priority for portfolio operators. https://getanana.com/blog/why-hospitality https://getanana.com/blog/why-hospitality Mon, 18 May 2026 00:00:00 GMT Ricardo Pantaleón Hotels are full of signals. Anana helps teams finally see them.